CenturyTel to expand local office hours beginning Feb. 23
Beginning Monday, February 23, CenturyTel’s new local office hours will be from 8 a.m. to 5 p.m. on weekdays, except holidays.
To kick off the new hours, Carmen Todd, local customer care manager, invites everyone to stop by the CenturyTel office at 216 Harvey LeBas Drive in Ville Platte, February 23, for refreshments.
“CenturyTel is expanding its office hours and improving service capabilities at its Ville Platte retail location to provide better service to our customers,” said Todd. “Last year, we expanded the hours to 5 p.m. but were still closing an hour for lunch. Now we’re opening an hour earlier and not closing for lunch at all.”
“The expanded hours will allow customers to do business with us during their lunch break, things like paying their bill or asking about the latest voice, video or Internet service,” Todd said.
Todd said payments made at the local office post to customers’ accounts almost immediately.
“Customers should remember to bring in the bottom portion of their telephone bill when making a payment at the Ville Platte office,” Todd said.